Case Studies
Real Results for
Irish Businesses
We don't deal in vague promises. Here's what AI has actually delivered for Irish SMEs we've worked with in plain terms.
17+
Irish SMEs helped with AI adoption
4–8 wks
Typical time from call to live system
100%
Projects delivered with no hidden costs
Professional Services Co. Meath
Admin workload cut by 60% with automated reporting and email workflows
A professional services firm was spending 8–10 hours per week manually compiling reports from three different systems and following up with clients by hand. The team had grown but the admin hadn't scaled with it.
Results
Weekly reporting automated from 3 hours to 15 minutes
Client follow-up sequences running automatically via CRM integration
Team freed up to focus on billable client work
Live in 5 weeks from initial discovery call
AI Automation
Retail Dublin
AI customer support handling 70% of inbound enquiries without human input
A Dublin-based retailer with a busy online store was overwhelmed with customer questions about orders, returns, and stock availability. Two staff members were spending half their day on routine customer service emails.
Results
70% of inbound enquiries handled automatically by AI
Average response time dropped from 6 hours to under 2 minutes
Staff reallocated to higher-value customer interactions
Customer satisfaction scores improved over the following quarter
Custom AI Solution
Hospitality Connacht
AI strategy roadmap helped owner prioritise where to invest and where not to
A hospitality group with three locations had been approached by multiple AI vendors and didn't know which recommendations to trust or where to start. They needed clarity before committing budget to anything.
Results
Clear prioritised roadmap 4 high-impact opportunities identified, 2 vendor pitches rejected as unsuitable
Booking automation implemented in phase one, saving 5 hrs/week per location
Budget focused on tools that actually fit their operation
Avoided a €12,000 software contract that wouldn't have worked for their workflows
AI Strategy
Construction Leinster
Team training programme got 14 staff using AI tools confidently within 3 weeks
A mid-sized construction firm had invested in Microsoft Copilot licences but adoption was almost zero staff didn't know how to use it effectively and weren't confident trying. The tools were sitting idle.
Results
Two full-day workshops tailored to office and site management roles
14 staff actively using AI tools within 3 weeks of training
Tender writing time reduced by an estimated 40% using AI-assisted drafting
Follow-up session 4 weeks later to address real-world questions
AI Training
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